We strive to provide you with the best possible hosting service, which includes a best-of-class support system consisting of contextual help, video tutorials, a comprehensive knowledge base, and finally, a responsive ticket system staffed by the industry's best professionals. No question is too simple or too complex for our experts.
Contextual HelpIf you have any questions about any of our hosting Control Panel features, you can click the ever-present Help button. A pop-up menu will show up with exhaustive information about all the actions that you can perform on that specific page.
Video TutorialsWe have a number of instructional videos to show you how to use various features of our Control Panel. They're made for those of us who would rather have a visual explanation. Anyone can quickly become familiar with our hosting Control Panel by watching our step-by-step video tutorials.
Knowledge BaseOur comprehensive knowledge base covers questions asked by actual users and offers real solutions. We frequently update our database with new articles so as to cover all the new additions and innovations associated with our platform.
Ticketing SystemIf you still can't find the solution you need, you can contact our team of support engineers 24/7/365. Our specially trained experts are ready to help you with any question. Each support ticket you open will be answered in less than one hour (with an average response time of twenty minutes.) You will not have to wait long to get your question answered.